Wednesday, June 24, 2015

Misfit accepts strap quality problems

---- (Misfit Support)
Jun --, 2:50 PM
Dear Vyas,
Thank you for your feedback. We are fully aware that the first batch of Flash sport bands have some design flaws and we are in the process of re-designing for a stronger hold. I apologize for any inconveniences. However none of the Flash accessories is available for sales at the moment yet. So for now, we will send 2 replacement Flash band to you. You will receive email confirmation soon.
Here are our videos about using Sport Band and Clasp for your reference:
Thank you for your time and effort. Have a great day!

Best regards,
---- | Misfit Support Team